Shipping policy

We at Lilla Cykel Butiken Strive for a Simple and Safe Delivery Experience

Here you will find all information about our delivery terms and shipping costs for a smooth shopping experience.

1. Delivery

Delivery times:

We pack and ship your order within 0–1 business days.
The normal delivery time is then 1–3 business days, depending on the delivery address and other factors.

Please note: To reduce our environmental impact, some products are shipped directly from our manufacturer. This helps reduce unnecessary transportation and saves resources. If a product is shipped directly from the manufacturer, this will be clearly stated on the product page, along with a stated delivery time of 3-8 business days, depending on the manufacturer's logistics and your delivery address. Thank you for choosing a more sustainable alternative!

Shipping company:

Your order is shipped with DB Schenker for safe and reliable transportation.

Shipping cost:

SEK 99 shipping fee for orders under SEK 2000.
Free shipping for orders over 2000 SEK.

Please note that some products may have a longer delivery time depending on stock status and other circumstances.

2. Order processing

Order confirmation:

Once you have placed your order, we will send you an order confirmation via email with all the details of your order and the estimated delivery time.

3. Delivery problems

If your order has not arrived within the expected time or if there are any problems, please contact our customer service at support@lillacykelbutiken.se . We will do everything we can to resolve any problems as quickly as possible.

4. Returns and Refunds

If you need to return a product or request a refund, please read our return policy for detailed instructions and information about the terms.

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